Wrongful Studio 17 download

Mark-Johnson1354 wrote on 4/28/2020, 3:37 PM

I received a notice that I could upgrade my Movie Studio Platinum to v.17. Since I own Vegas Pro 16 I thought that was my upgrade. Unfortunately, I realized my error after purchased the new software - which is not what I want or need. Is there any way to get a refund?

Comments

vkmast wrote on 4/28/2020, 3:43 PM

https://www.vegascreativesoftware.info/us/forum/i-request-a-refund-on-vegas-pro--119354/#ca744735

Mark-Johnson1354 wrote on 4/28/2020, 3:49 PM

https://www.vegascreativesoftware.info/us/forum/i-request-a-refund-on-vegas-pro--119354/#ca744735

I actually want to return the Studio Platinum 17 upgrade. I have Vegas Pro 16.

Musicvid wrote on 4/28/2020, 4:02 PM

That is the correct information for all versions of Vegas. You have fourteen days.

You may also contact support through the link at the top of every forum page.

vkmast wrote on 4/28/2020, 4:05 PM

@Mark-Johnson1354 you might want to click the link and read the document to see it applies to other products as well. As @Musicvid pointed out.