Cant open file

FoskeyMedia wrote on 8/18/2016, 4:35 AM
I've been given a bunch of files by a client to edit. They were uploaded onto GooGle Drive and then downloaded to my external drive. When I go to import them into Vegas via Project Media, I get "None of the files dropped on Vegas Pro could be opened". Most are .AVI files. Some are VOB ripped from a DVD. There were also some photos which imported fine. It's only the videos. And I can vierw them on my PC outside of Vegas.

Comments

Richard Jones wrote on 8/18/2016, 5:31 AM
It sounds as though this might be a codec problem (i.e. the videos were made using a codec not recognized by Vegas). You need to identify the codec (by using something like the free download of MediaInfo) and then download this codec for installation on your PC. but do note that:-

1 AVI is a container for a number of codecs but is not in itself a codec

2 Do not under any circumstances install a universal codec system such as KLite as this can cause serious problems. Your codec download should be specific and preferably downloaded from the owner's site.

Hope this solves your problems.

Richard
vkmast wrote on 8/18/2016, 5:41 AM
As Richard said, SCS KB #706.
FoskeyMedia wrote on 8/18/2016, 10:43 AM
These files may have been uploaded from a MAC (checking with client today). Could that be part of it ? Different codec for Mac. Is it possible to download the codec from their computer ?

THANKS~~~
FoskeyMedia wrote on 8/18/2016, 11:04 AM
MediaInfo has a universal installer (Universal installer (32/64 bit) GUI v0.7.87 If you don't know which one to download, download this one ) Should I NOT install that one ?? If not...I'm not sure which to install :
GUI v0.7.87 Universal (32/64 bit) (64 bit only without installer)
CLI v0.7.87
DLL v0.7.87 (without installer)
FoskeyMedia wrote on 8/18/2016, 3:34 PM
I'm out on the road not at my system. Is there anyway to get a list of what codec Vegas accepts, to tell the client to convert to?
DrLumen wrote on 8/18/2016, 3:43 PM
Just to take a stab, I would say since they were probably uploaded from a Mac that you would need the MOV codec from Quicktime. But that is just a guess and maybe not a good suggestion due to possible MOV file exploits...

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FoskeyMedia wrote on 8/18/2016, 4:41 PM
Just found out they were uploaded from a PC using WinX DVD to convert DVD to . AVI
Chienworks wrote on 8/18/2016, 5:06 PM
Would probably be a lot better just using the original DVD .VOB files directly on the timeline without converting them. Drag the associated .IFO file to the timeline and Vegas opens the entire collection as one event, with markers where the chapter breaks are.
FoskeyMedia wrote on 8/18/2016, 5:18 PM
They sent me the vob files (via Google drive) but they won't open in Vegas either.
Former users wrote on 8/18/2016, 6:07 PM
There are VOB to mpeg convertors out there, some for free.
FoskeyMedia wrote on 8/18/2016, 7:55 PM
I think that's what they used and it gave them the wrong Codec. They are asking now what codec Vegas uses so they can convert to that.
Former users wrote on 8/18/2016, 8:01 PM
Vegas can use a lot of codecs, if you look at the specifications online, it should give you a list. MPEG is the native format of the DVD, so if they can just extract the MPEG from the DVD, you will have the best quality you can get and Vegas will use it fine.
FoskeyMedia wrote on 3/5/2018, 1:32 PM

I just started using Adobe CC and I have found ENCODER works GREAT!!!!!!!

dream wrote on 3/5/2018, 11:36 PM

hey vegas developers , maybe its time to support all file formats out there like avi,mkv and many more,just saying because most of newer software supports

MH7 wrote on 3/6/2018, 12:04 AM

If it helps at all, I personally use HandBrake myself to convert most videos of various codecs to MP4 because that’s what VEGAS Pro/Movie Studio likes the best it seems. I hope that helps.

Edit Reason: Fixed grammar mistake.

Last changed by MH7 on 3/6/2018, 12:05 AM, changed a total of 1 times.

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Musicvid wrote on 3/6/2018, 8:35 PM

@dream, if it was that simple, you wouldn't be awake.

If new and existing posters would post the essential file details, less would remain a mystery. Promise.