How to register in the Samplitude Professional Audio Forum?

D7K wrote on 7/21/2019, 5:46 PM

I've sent emails to support. Tried the like on Magix.com. Been four days and no response. Can someone here help me at least let the samplitude folks know that the Samplitude forum sign up is broken? Help:)

Comments

Musicvid wrote on 7/22/2019, 5:40 AM

This is a separate portal than Magix. Unlikely to get noticed here.

vkmast wrote on 7/22/2019, 5:48 AM

@D7K is this the forum you're trying to register in? https://support2.magix.com/boards/samplitude/index.php?/forum/8-samplitude/

D7K wrote on 7/22/2019, 7:38 AM

Yes that's the forum.

 

vkmast wrote on 7/22/2019, 9:01 AM

@D7K have you tried the options available from here https://www.magix.com/us/support/technical-support/pro-audio-support/ (incl. "Contact forms")?

 

D7K wrote on 7/22/2019, 9:20 AM

Yes, I tried that. Got an email saying someone was working on it, and then nothing else, today is day five. Pretty unusual for a PRO product to take that long after getting a "we're working on it". I upgraded from Samplitude Music Studio (which is a great product) but felt the complexity of using an orchestra could take advantage of more than 32 instruments in each project.