MP4 not playing in Vegas Movie Studio 17

EricLNZ wrote on 12/30/2020, 10:06 PM

What is in your mp4 files? Media Info please https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Adelheid-Mathy wrote on 12/30/2020, 10:12 PM

Favorite scenes of tv show, i was able to work on them in version 16

EricLNZ wrote on 12/31/2020, 3:05 AM

I meant what codecs were in the mp4 files. Mp4 is just a container hence the request for media info and supplying a link to assist you obtain and post it.

Adelheid-Mathy wrote on 12/31/2020, 8:07 AM

When I played the video file in Windows media player it did not show the audio or video codec information so I'll post the codecs installed in the PC since I'm not well versed in this matter and I do not know how to identify codecs for individual video files outside of getting the info through media player:

Audio Codecs

TypeNameFormatBinaryVersion

ACMMicrosoft IMA ADPCM CODEC0011

ACMMicrosoft ADPCM CODEC0002

ACMMicrosoft CCITT G.711 A-Law and u-Law CODEC0007

ACMMicrosoft GSM 6.10 Audio CODEC0031

ACMFraunhofer IIS MPEG Layer-3 Codec (decode only)0055

ACMMicrosoft PCM Converter0001

DMOWMAudio Decoder DMO0160, 0161, 0162, 0163WMADMOD.DLL10.0.19041.508

DMOWMAPro over S/PDIF DMO0162WMADMOD.DLL10.0.19041.508

DMOWMSpeech Decoder DMO000A, 000BWMSPDMOD.DLL10.0.19041.1

DMOMP3 Decoder DMO0055mp3dmod.dll10.0.19041.1

Video Codecs

TypeNameFormatBinaryVersion

ICMCinepak Codec by Radiuscvidiccvid.dll1.10.0.12

ICMIntel IYUV codecIYUViyuv_32.dll10.0.19041.1

ICMMicrosoft RLEMRLEmsrle32.dll10.0.19041.1

ICMMicrosoft Video 1MSVCmsvidc32.dll10.0.19041.1

ICMMicrosoft YUVUYVYmsyuv.dll10.0.19041.1

ICMToshiba YUV CodecY411tsbyuv.dll10.0.19041.1

ICMMicrosoft YUVUYVYmsyuv.dll10.0.19041.1

DMOMpeg4s Decoder DMOmp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50mp4sdecd.dll10.0.19041.450

DMOWMV Screen decoder DMOMSS1, MSS2wmvsdecd.dll10.0.19041.1

DMOWMVideo Decoder DMOWMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2, VC1Swmvdecod.dll10.0.19041.662

DMOMpeg43 Decoder DMOmp43, MP43mp43decd.dll10.0.19041.1

DMOMpeg4 Decoder DMOMPG4, mpg4, mp42, MP42mpg4decd.dll10.0.19041.1

EricLNZ wrote on 12/31/2020, 5:15 PM

Click on the link I gave you, several posts above, which has instructions for downloading Media Info, how to use and post the info. Without it we cannot help you. We need to know what codecs were used to create the mp4 not what codecs are on your system.

Alternatively if you have MPC-HC, a video player, installed then the media info tab from that will provide details. The media info will look something like this:

General
Complete name                  : D:\XXXXXX.mp4
Format                         : MPEG-4
Format profile                 : Base Media / Version 2
Codec ID                       : mp42
File size                      : 444 MiB
Duration                       : 3mn 10s
Overall bit rate               : 19.6 Mbps
Encoded date                   : UTC 2020-06-30 08:10:34
Tagged date                    : UTC 2020-06-30 08:10:34
Writing application            : HandBrake 1.3.1 2020010400

Video
ID                             : 1
Format                         : AVC
Format/Info                    : Advanced Video Codec
Format profile                 : High@L4.1
Format settings, CABAC         : Yes
Format settings, ReFrames      : 4 frames
Codec ID                       : avc1
Codec ID/Info                  : Advanced Video Coding
Duration                       : 3mn 10s
Bit rate                       : 20.0 Mbps
Width                          : 1 920 pixels
Height                         : 1 080 pixels
Display aspect ratio           : 16:9
Frame rate mode                : Constant
Frame rate                     : 50.000 fps
Color space                    : YUV
Chroma subsampling             : 4:2:0
Bit depth                      : 8 bits
Scan type                      : Progressive
Bits/(Pixel*Frame)             : 0.193
Stream size                    : 441 MiB (99%)
Writing library                : x264 core 157 r2935 545de2f
Encoded date                   : UTC 2020-06-30 08:10:34
Tagged date                    : UTC 2020-06-30 08:10:34
Color range                    : Limited
Color primaries                : BT.709
Transfer characteristics       : BT.709
Matrix coefficients            : BT.709

Audio
ID                             : 2
Format                         : AAC
Format/Info                    : Advanced Audio Codec
Format profile                 : LC
Codec ID                       : 40
Duration                       : 3mn 10s
Bit rate mode                  : Constant
Bit rate                       : 159 Kbps
Channel(s)                     : 2 channels
Channel positions              : Front: L R
Sampling rate                  : 48.0 KHz
Compression mode               : Lossy
Stream size                    : 3.61 MiB (1%)
Title                          : Stereo
Encoded date                   : UTC 2020-06-30 08:10:34
Tagged date                    : UTC 2020-06-30 08:10:34

Adelheid-Mathy wrote on 12/31/2020, 9:17 PM

I do apologize for not understanding earlier, this is the info I got from Media info:

General
Complete name : C:\xxxx.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 195 MiB
Duration : 3 min 7 s
Overall bit rate mode : Variable
Overall bit rate : 8 712 kb/s
encoder : Lavf58.12.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L4
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=25
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3 min 7 s
Bit rate mode : Variable
Bit rate : 8 507 kb/s
Maximum bit rate : 2 000 kb/s
Width : 1 914 pixels
Height : 1 074 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 28.988 FPS
Minimum frame rate : 14.927 FPS
Maximum frame rate : 1 024.000 FPS
Original frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.143
Stream size : 190 MiB (98%)
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 3 min 7 s
Bit rate mode : Variable
Bit rate : 192 kb/s
Maximum bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 4.37 MiB (2%)
Default : Yes
Alternate group : 1

EricLNZ wrote on 1/1/2021, 4:52 AM

Your mp4 file has an unbelievable variable framerate!

Video editors work on constant frame rates but can usually handle slight variations but 14.927 to 1024.000!!

Are you sure this actual file played in VMS16?

Adelheid-Mathy wrote on 1/1/2021, 1:55 PM

Yes, I only bought the 17th version because I thought it had better features, otherwise I would've continued with version 16, is this something I can fix or if not, please let me know how I can get a refund, thank you.

j-v wrote on 1/1/2021, 2:10 PM

Are you sure this actual file played in VMS16?

+1 Looks impossible to me, this file has to be converted with the free Handbrake without loss to Constant framerate.

Musicvid wrote on 1/1/2021, 2:12 PM

"MP4" is not a common denominator, nor is it a guarantee of compatibility in Vegas. MP4 is a wrapper, that can contains literally hundreds of combinations of sources and parameters.

It's like saying you have a "car," without stating the make, model, and year. That said, Variable Frame Rate video should not work in any Movie Studio version prior to 17 Platinum.

https://www.vegascreativesoftware.info/us/forum/speaking-good-video-a-beginner-s-guide--104463/

Adelheid-Mathy wrote on 1/1/2021, 2:20 PM

Yes, I'm actually working on it right now on version 16, at this point I just want a refund for version 17

vkmast wrote on 1/1/2021, 2:33 PM

For refund, see this advice and General Terms linked in that comment.

EricLNZ wrote on 1/1/2021, 4:49 PM

@Adelheid-Mathy Long shot, but in VMS 17 go to Options/Preferences and the File I/O Tab. Tick the box "Enable legacy AVC decoding". Close down VMS, restart and see if that makes any difference.

Adelheid-Mathy wrote on 1/1/2021, 5:23 PM

Unfortunately it did not, but thank you. I'll just get a refund

Eric-Kwak wrote on 8/27/2021, 1:31 PM

I am having the similar problem - MP4 files are not being opened.
When I try to add .MP4 file into the project media I'm getting "file: unknow " error.

Using other SW, which tells "file type: HEVC" and these MP4 files can be opened.
Please HELP ME!

BTW, I'm having problems w MP4 files from GoPro 9.

j-v wrote on 8/27/2021, 1:49 PM

@Eric-Kwak, please make your own thread and tell your used program and buildnumber