New install of VEGAS is crashing constantly on a very simple project

AaronL wrote on 4/16/2020, 8:33 PM

I just installed bought, downloaded and installed. VEGAS 17 PRO on a very new and rather powerful W10 desktop ( 32gb RAM) I7, 3 SSD drives and an HDD

working on my first project it is very simple, I need to simply cut between three different iOS videos

I am using stock Vegas EQ on two of the audio tracks to improve audio and no other effects or transitions. This project could not be more light or simple it is a 3.5 min clip ( x3)

Vegas has hung, frozen, or crashed completely 7 times in the last hour since I started working on this.

I am very disappointed - Is it really such an unstable program?

What can I do here to make it work?

HELP

Thanks

Comments

fr0sty wrote on 4/16/2020, 10:34 PM

You didn't tell us much to go by... we need more detailed system specs (what kind of GPU?), and a mediainfo report on the media files you are using would also be helpful. Most of the time these cases are resolved by GPU driver updates, but we don't know what you're using to point you in the right direction.

lan-mLMC wrote on 4/16/2020, 11:30 PM

VGEAS Pro is hypercritical about system. You'd better re-install a fresh Windows 10.

Dexcon wrote on 4/17/2020, 7:34 AM

I need to simply cut between three different iOS videos

If from an iPhone, Variable Frame Rate (VFR) may be the problem. It's been mentioned many times on the forum over the years, with one recommended solution being to re-encode the video to Constant Frame Rate in Handbrake or similar.

Musicvid wrote on 4/17/2020, 8:14 AM

When it crashes, does the screen look like rhis?

AaronL wrote on 4/17/2020, 1:42 PM

Hi Everyone

Thanks for the offers to help:

Further info you requested:

1) in answer to Musicvid - Yes sometimes, but once Vegas just shut down without warning, and I think at least once it froze without that snowy look, but yes I did see that image at least once.

2) in answer to frosty -

Processor is

Intel Core i7-9700 Desktop Processor 8 Cores up to 4.7 GHz

LGA1151 300 Series 65W

RAM

Corsair 16GB kit (4x8GB) Vengeance 2666MHz DDR4 DRAM

Program files live on a 1 TB SSD

Project files live on a 2 TB SSD

and Archived files live on a 4TB HDD

Corsair 16GB kit (2x8GB) Vengeance 2666MHz DDR4 DRAM

C16 Memory Kit - Black

Video Card ( I think?) ( I am a professional music composer- very light on video editing skills)

ZOTAC GAMING GeForce GTX 1660 6GB Twin Fan GDDR5

1785 MHz Boost Clock, 8.0Gbps Memory Clock PCI-E 3.0, 3x

DP 1.4, HDMI 2.0b ZT-T16600F-10L

Files in question are shot on mobile devices (sent to me by my music therapy clients) - I will DL mediainfo and post info on those files in a moment.

AaronL wrote on 4/17/2020, 1:47 PM

fr0sty

I just downloaded mediainfo, as you know it generates a ton of info on each file, what info should I post here?

Thanks

vkmast wrote on 4/17/2020, 2:39 PM

See this FAQ section 1 re MediaInfo.