I think I have located the problem. As I started using the new computer I copied all my files from my old computer onto a external HD and then copied them to the new computer. As I opened up the project for the first time Pro17 could not find the media files. There was no option as to specify a new location for the files. Only 3 options. I had to locate every single media file separately. Thats a bumber because I have maybe up to 1000 files and it would take me a whole week just to do that for one project. I have 30 I'm working on. Even more. So I just checked "leave offline all files". Still the project loaded and everything seemed to be fine except for the preview functionality. Now I took a totally new project and loaded mediafiles physically to a dedicated folder, exactly as I always do with new projects. And the preview worked fine. Any thoughts?

Any thoughts?

How should we?
You gave not the projecttype, sourcefiles, possible FX's a.s.o.
We know nothing where you store Vegas 17, your sourcefiles, your renderfile, rendertemplate, etc.

As I opened up the project for the first time Pro17 could not find the media files. There was no option as to specify a new location for the files. Only 3 options. I had to locate every single media file separately.

@TDK ... Though I'm not sure it relates to your exact same circumstances, I have had something like that happen a few times particularly after changing a HDD (same drive number as before) and copying over all the media files in the same folder names to the new HDD. As I recall, the solution was to turn off and reboot the computer. Then, when re-opening the .veg project, the 'can't find media/4 options' dialogue box opened which then did allow 'nominate new media location' (or something like that) and then 'other media found in that folder, do you want to use' did appear, thus avoiding the one-by-one process.

Any thoughts?

How should we?
You gave not the projecttype, sourcefiles, possible FX's a.s.o.
We know nothing where you store Vegas 17, your sourcefiles, your renderfile, rendertemplate, etc.

I have Vegas Pro 17 installed on laptops HD and I have the project and all media files on the same HD.

As I opened up the project for the first time Pro17 could not find the media files. There was no option as to specify a new location for the files. Only 3 options. I had to locate every single media file separately.

@TDK ... Though I'm not sure it relates to your exact same circumstances, I have had something like that happen a few times particularly after changing a HDD (same drive number as before) and copying over all the media files in the same folder names to the new HDD. As I recall, the solution was to turn off and reboot the computer. Then, when re-opening the .veg project, the 'can't find media/4 options' dialogue box opened which then did allow 'nominate new media location' (or something like that) and then 'other media found in that folder, do you want to use' did appear, thus avoiding the one-by-one process.

 

Ok, I have now reboted. Lets see what happens.

I'm getting a bit frustrating. My 10y old laptop renders nicely. My new laptop crashes all the time. Just uninstalled the software and reinstalled. I also booted and had some win updates installed here in between. The software crashes again after just 2 seconds when on playback and does not render at all.

There was no option as to specify a new location for the files. Only 3 options. 

Not true. Use the middle one:

"Specify a new location or replacement file."

When you've found one, you've found them all.

Last night I put the exact same video to render on my old laptop that did not render on the new one and it rendered fine. Something strange here....

@TDK ... I've just re-read your original post and just picked up on the fact that your newly purchased computer is a 2nd hand computer, not a new off-the-shelf computer. This raises a couple of questions. If it is a state-of-the-art computer (i.e. a recent build), I wonder if the original owner had problems with it as well? Do all your other apps and programs work without a problem on it? Has W10 been clean-installed after leaving the hands of the original owner? If no, then there may be some legacy issue with the W10 installation following the original owner's uninstallation of their apps/etc (and who knows what those apps may have been). And has the current W10 installation etc been thoroughly virus scanned?

If you are not sure about the provenance of the W10 installation particularly if you yourself did not do a clean W10 install after buying the computer, it may be worthwhile doing a clean install now and then see how Vegas Pro acts after doing that. Usually, there is a Recovery partition on the HD which allows for a clean re-install, or perhaps the computer came with a memory stick or the like to enable a clean re-install of W10.

Dexton - thank you for your thoughts. Yes, the new laptop is second hand. The guy said he was actually using Apple and he had tried a Window computer but that he went back to Apple. So evidently there was something wrong with this computer. He did a total reset with a new installation of W10. Yesterday it run some updates but it still crashes. Now when I come to think of it, it worked fine when I first started to use Pro17 with playback an all. Then it all of a sudden started to crash. BTW, just to test it I installed the Movie Studio 13 Platinum (best version of vegas as to this date). I had the same kind of problems with crashing at playback but now its rendering and it looks like ti will be the first successful render on this computer. Im gonna call the guy and ask him if he has any clue. Seemed like a nice honest guy.

I have Vegas Pro 17 installed on laptops HD and I have the project and all media files on the same HD.

I there only one HDD?
That is not so goed when working with (sometimes heavy) videofiles, because there is only 1 proces that can read from it at the same time.
And also if you want to render the video it is not so good you have to render to the same HDD because of the former.
And if you have 1 HDD are there partitions with C:/ and ......???
Where is your pagefile stored?

j-v

So I should have the project on my C drive but render to another HD? Or should I have the project on another HD as well? I use external HD's for storidge but I thought that it would slow my computer down.

Talked to the person who sold me the laptop. He said to be sure that the computer uses the state of the art graphics card and not the one supplied with the computer. I have now tried to find out what graphics card is being used but cannot find any place where graphics card can be chosen....

No, Windows and Programs on C and further is it better to have the sourcefiles on other HDD's or at least on another partition if you have only one HDD.
Render is also better to another HDD.
My set up is working perfect, also on laptop with one SSD with a pretty small C partition of 125 GB and the other partition is for fast renders.
On the only other HDD I have more partitions for all Data, Pictures, Audio, Video and Windows backup, look

I just wrote a long testing report that got deleted as the page timed out without warning.... hmmmm.... something for the moderators to take note of.... as I have not had enough trouble already.

Anyway, I did 6 hours of testing today and documented it well. Now lost. Anyway, I also compared Movie Studio 13 Platinum to Vegas Pro 17 only to find out I could not make MS13P crash. The VP17 crashed every time. It seems that if I add any kind of effect to either the track or the video clips themselves VP17 crashes. I also tried to open the project from other HD as well but it only made every thing lag a lot and it crashed very quickly.

In the last test I took a brand new project and dropped a short 10 sec videoclip onto the timeline. I added a text track and start and end fade away's. Then I duplicated the video track 6 times and put it out of sync. Playback function worked fine. I did a quick render and the render was fine. Then I took and added a Sharpen effect to the first track. Everything worked well. Then I added a Sharpen effect to the second track and instantly VP17 crashed. This is odd. I never had this problem before. It seems that its the effects that makes the program crash. I dont think its a hardware problem or a V10 problem. I think it must be VP17.

Any developer on the watch here?

TDK wrote on 12/15/2019, 2:04 AM

I just wrote a long testing report that got deleted as the page timed out without warning.... hmmmm.... something for the moderators to take note of...

Unfortunately this happens, even to moderators. This has been reported previously and was most recently discussed on the Forum Auto Time Out / Log Out? thread. It has some suggestions to avoid losing your posts/comments. I usually copy and paste a back-up somewhere before clicking to send Comment or Post.

Vegas renders can make laptops heat-up but good gaming laptops, like the Razer Blade 15, are designed to NOT overheat. IMO you should install the latest GPU driver from Nvidia vs. the one Windows automatically installs. Then, you can try installing the latest drivers from Razer vs. the ones Windows automatically installed. Set the Razer to run in "performance" mode making sure it is plugged-in to power supply. After that, try copying your video files to an external USB 3.0, then redirect your OLD computer to use those files (be renaming the original folders on the old computer so Vegas searches for the location on the USB 3.0 instead...). If the old computer is fine with the new location of the video files, then your new computer should be able to use them just as well...

If none of this works, see if he will take the laptop back & refund your money... Even Apple folks will keep their Razer for gaming because no Apple runs games as well... There have been a LOT of great deals on NEW laptops from Black Friday all the way until now. Not as good as a Razer, but I bought a Walmart "Evoo" brand 17" laptop with 144 Hz screen, i7-9750H 6-core cpu, and RTX 2060 GPU for $999. It came with a 1TB M.2 drive, slot for another M.2 drive, and an empty SSD bay & I added a 3 year protection plan for just $88 more. Even though "Evoo" is an off-brand the laptop designed around a popular chassis used by many high quality vendors. Therefore replacement parts are readily available & the cheaper 3 year protection plan makes it a no-brainer... (I also bought a HP Omen with Thunderbolt 3 for $900 but I like having 3 drives onboard vs. only 2...

I like your Youtube Channel!

Some random thoughts here:

-- On a used computer, guys will have often loaded it up with mismatched RAM. Has been causing problems back to the stone ages.

-- Post your file properties for one of the renders that is taking forever or crashing intermittently. Both source and output properties, please.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

-- Try turning off WIFI during editing and rendering. I just discovered that anytime my Wifi gets knocked offline, it does nasty things to whatever I am doing, including Vegas and Photoshop. Onboard Qualcom NIC here. A USB wifi adaptor does not seem to have the problem.

-- Are your external drives USB2 or USB3?

-- Clean all the dust bunnies from your fins. vents, and fans.

-- (Aside) Guys often put extra heat sink compound on their desktop CPUs, thinking it will "help." We were all stupid once. The ideal heat sink is a uniform layer 1 molecule thick.

-- You may have bought a used lemon. Did the seller stumble when you asked him "why" he was selling the computer?

I finally found the problem. And the solution. It was my graphics card that was not installed properly. When the previous owner reinstalled W10 it somehow messed up the GC settings. I had to reinstall a new driver and that solved all the problems in Vegas I was experiencing. The former owner was very helpful. BTW, this laptop is like a whole new world. I can even edit in Vegas at the same time it is rendering an other project. Its fast and the picture is sharp and everything is just great. Except for this keyboard. I guess its because GAMERS have no need for a keyboard.

Not long did my strike last... tomorrow I will take it to store and get the W10 reinstalled and then re-built from there, one peace at a time.

Anybody else here using Vegas Pro with a laptop?