One of the two audio tracks not rendering, I want all audio.

Allen-Waldrep wrote on 10/16/2019, 5:43 AM

Running Vegas Movie Studio Suite 16.0 Platinum on Win 10, 64 bit, with 16GB of RAM. Really disappointed that telling it to "make movie" into MP4 did not work. The file plays fine when in Power User Mode, all sound plays, but not after rendering. I have tried both Magix Mp4 options as well as just let it go to default.

This is truly frustrating, I am not a pro by any means, I just want to be able to make an MP4 after spending hours editing. Thank you for any help anyone out there can give this frustrated user.

Allen

Comments

j-v wrote on 10/16/2019, 6:11 AM

We can only help you with more information.

What hardware, buildnr. of VMS pl16, projectformat, used sourcefiles, way of exporting, used export template (maybe customized), and so on.
How to provide this info you find here:
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
this is also for Vegas Movie Studio, under B and C

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

EricLNZ wrote on 10/16/2019, 6:19 AM

"both Magix Mp4 options" is perhaps a clue. There are more than two. Await further info as per j-v's request.

vkmast wrote on 10/16/2019, 6:36 AM

A screenshot of the timeline of your .vf project?

Allen-Waldrep wrote on 10/16/2019, 10:27 AM

Thx all for your quick response, I'll strive to watch closer for next responses! ;-) Here is info requested:

VEGAS Version 16.0 & Build is 142 in Movie Studio Suite Platinum.
Windows Edition & Version is Windows 10 Enterprise, version 1803.
Camera/App that created the footage was this Vegas program as it recorded from a DVD.
My Delivery Destination is hard drive as I will be projecting the edited video to a larger group, I have purchased license rights for the movie to be shown publically. The editing is because it is being split into two showings over two weeks. Therefore the edits provide "previews for next week" and "last week we saw...."

In trying to troubleshoot, last week I made a couple minute clip from this file (deleted rest of project for that purpose) have tried under both MP4 MAGIX options, I tried all options under each MAGIX that was 29.97 fps which is that which my source apparently is. All gave a music soundtrack in background, none gave the voice narration.

Thx for the help!!!! Please let me know if anything else is needed.

Allen


Allen-Waldrep wrote on 10/16/2019, 10:44 AM

Additionally, I am running NVIDIA GeForce GTS 450. Version 391.35 Driver version 23.21.13.9135. It doesn't look like I have an option for GPU acceleration.

Allen

 

j-v wrote on 10/16/2019, 10:56 AM

It are not my normal formats but I think it is not possible a.f.a.i.k. to render a Magix mp4 low resolution file with more than 2 audiochannels.

Additionally, I am running NVIDIA GeForce GTS 450. Version 391.35 Driver version 23.21.13.9135. It doesn't look like I have an option for GPU acceleration.

No it has not. In older versions maybe a bit CUDA but not anymore in 16 where you need a much newer GPU

Last changed by j-v on 10/16/2019, 11:01 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Allen-Waldrep wrote on 10/16/2019, 12:28 PM

but only have two audio channels with anything in it....

Musicvid wrote on 10/16/2019, 12:50 PM

You say you have multiple (stereo?) audio tracks but your project is 5.1.

Which is it? You were given a link, bet you missed reading this:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

 

Allen-Waldrep wrote on 10/16/2019, 2:01 PM

hmmmmm.... thx Musicvid, I don't know that I changed anything, when I opened the video into Vegas it placed them on the tracks, the 5.1 was also something that I don't think I changed. But I just changed the project audio properties to stereo and deleted all empty tracks leaving just 1 video and 2 audio, rendering sample now, will know outcome in a few minutes....

 

Allen-Waldrep wrote on 10/16/2019, 2:25 PM

AWESOME! Thx MusicVid, that was the fix! The hours spent.... ;-( but now at least I know, thx!!!!