So I got a new laptop and am in the process of installing the Vegas Pro 15 version onto it. I've got the files over from my old laptop, installed and am stuck on the 'activate with serial number'. I've entered the serial number, entered my email and am coming up with the error code - 14 (serial number is invalid or applies to another product).
I've triple checked the number, it matches what's on my account... I've only used the program on the old laptop, no other device.
What am I missing?