Video and Audio Editor not working

James-Bryant wrote on 10/6/2022, 9:32 PM

I have Vegas PRO installed on (2) PC's and can't get the video nor the audio editing to work on either one. I think I may need to tell the PC to work on just one of the PC's, but don't know how. Can someone help me out? You can email me at >deleted>. Thanks. (:

Comments

Steve_Rhoden wrote on 10/7/2022, 3:16 AM

Not understanding what you mean by the video nor audio editing not working. Do you mean Vegas Pro is not starting up or opening up when you press the Vegas icon? ........ Be more specific by describing exactly what issues you are having and exactly what you are doing why you are not seeing any result.

Reyfox wrote on 10/7/2022, 3:36 PM

@James-Bryant definitely more information needed.

Read THIS, especially "B", and provide the answers.

James-Bryant wrote on 10/7/2022, 4:55 PM

Steve Rhoden,
I believe the fact that I have the software installed on (2) computers may have something to do with this matter. That said, in the past I seem to remember having to give one pc alone full access of the features. Once I did that, all of the features would work on that one pc. More recently I cannot get either pc to have full access to the features working, such features as the Video Event FX editing tools, white balance, brightness and contrast, etc., nor the Audio Event FX editing tools, reverb, equalizer, etc..

Although I have the software on (2) pc's, I don't know if I were to do an uninstall, if it would correct the matter or not. I'm just puzzled as of what to try.

RogerS wrote on 10/7/2022, 5:04 PM

This makes no sense. You can install the program on two computers and use them at the same time.

Are you just not seeing the Fx tool to click on and access Fx?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

James-Bryant wrote on 10/7/2022, 5:30 PM

RogerS,
Do know, I have owned several versions of the software over the year and am fluid on basic functions, as I have edited many thousands of videos mostly charitable organizations, weekly church services, etc..

The software does have some type of restriction now so that you can only have partial functionality on any second computer where the program may be installed. I understand that. However, at this point I can no longer to get all of the functionality to work on either computer. I also cannot recall what to do to possibly reset the program to possibly get it to work with full functionality. That is what I need help with. I need directions of how to get the plug-ins to work once again on either one of my two PC's. Thanks.

James
 

Musicvid wrote on 10/7/2022, 5:55 PM

To activate your Vegas software on a second computer, go to your Magix Account and deactivate one of your existing installations. Then, you will have an activation open to register your other computer.

It's that simple; however, you cannot do this within the Vegas software program, as there is no function to do so.

Thank you for your patience with your peer users, who would not naturally understand your reported program issue as apparently being a registration / activation question instead. Welcome to the forum.

Do know, I have owned several versions of the software over the year and am fluid on basic functions, as I have edited many thousands of videos mostly charitable organizations, weekly church services, etc..

Also, thank you for sharing your extensive experience with video editing software. You may wish, for both reference and durability, to list that in your signature as I have done, rather than in a public post ;?)

rraud wrote on 10/7/2022, 6:07 PM

Installation and activation are two different things. Vegas and most other Magix products can be installed on as many PCs as you wish (with a perpetual license), however it can only be 'activated' and used on two (2) PCs simultaneously. The 365 subscription version can only be activated on one (1) PC at a time

rraud, Magix forums moderator

vkmast wrote on 10/7/2022, 6:07 PM

Regarding deactivations, please see also this comment which quotes the relevant FAQ.

RogerS wrote on 10/7/2022, 8:50 PM

The software does have some type of restriction now so that you can only have partial functionality on any second computer where the program may be installed.

That is simply incorrect. The installations of the core editing program are identical, though if they are corrupted you can try a reset as Eric helpfully linked to. Are you talking about a third-party plugin which may be limited to a single activation/system?

Please share a screenshot or video of what you are experiencing as the issue is just too vague to understand.

Last changed by RogerS on 10/7/2022, 8:52 PM, changed a total of 1 times.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

James-Bryant wrote on 10/7/2022, 9:09 PM

MusicVid,
Which tab do I select to deactivate one of my existing installations?

James-Bryant wrote on 10/7/2022, 9:58 PM

BINGO! It started working!! Not sure why but I will take it!!
Thanks everyone!! (:

James-Bryant wrote on 10/7/2022, 10:02 PM

UGHHHH! Something still not right! I got a popup asking me to register and activate. I hit that button and now I am getting watermarks in my Video Event FX plug-in edits.. Mercy..

Dexcon wrote on 10/7/2022, 10:10 PM

You've got the split preview screen activated:

The software does have some type of restriction now so that you can only have partial functionality on any second computer where the program may be installed.

No it doesn't. However, if Vegas Pro came with third party plugins, those plugins may be limited to being activated on only one computer at a time.

@James-Bryant

VERY IMPORTANT: You have uploaded an image containing the serial number of your Vegas Pro. This is a public forum so anybody who wants to access the forum can do so, including those who look for serial numbers to sell on the black market or via cracked/pirate websites. You are best advised to remove that image immediately.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

James-Bryant wrote on 10/7/2022, 10:39 PM

Reinstalled and started all over again. It is working.., I think..

 

EricLNZ wrote on 10/8/2022, 2:23 AM

Fingers crossed................

EricLNZ wrote on 10/8/2022, 2:35 AM

You are best advised to remove that image immediately

@Dexcon Serial number now hidden.

James-Bryant wrote on 10/9/2022, 4:10 PM

EriucLNZ Dexcon, I probably just have too much trust in people. It's terrible that people can stoop to such lows. Thanks for reminding me though, I appreciate it.

By the way, everything is working fine now with the program. Thanks everyone!! (:

JMacSTL wrote on 10/26/2022, 12:13 PM

@James-Bryant glad it's working now, but one of your most recent comments was a clue: : if your video FX were showing visual watermarks, then your plugins (possibly non vegas/magix brands?) would be the culprit there. Could be a licensing/registration issue with just those plugs rather than with the Magix product. Just a guess.

jmm in STL

jmm in stl

Windows10 with Vegas 11 Pro (most recent build). Intel Core i7-3770 @ 3.40GHz 3.90 GHz, 32GB ram, separate audio and video disks. Also Vegas 17 Pro on same system. GPU: NVDIA GeForce RTX 2060 SUPER. Dynamic RAM preview=OFF.