Video Preview window is blank

Jr. Pascual wrote on 5/6/2019, 4:35 PM

The video portion of my video does not display in the Video Preview window.  The audio play just fine.  I have uninstalled & re-installed 16.0.0424 to no avail.
I have loaded the same video in Vegas Pro 13, 14, & 15 and the video & audio displays/plays fine in the Video Preview window.

Appreciate any help on this matter. Thanks!

 

Comments

Eagle Six wrote on 5/6/2019, 4:39 PM

Above the Preview Window there are several icons, tow the right of the Fx icon is the split screen/Fx bypass icon. Click on the down arrow and see if you have checked "Clipboard".

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Musicvid wrote on 5/6/2019, 5:05 PM

Also, be sure Trimmer preview is inactive.

Jr. Pascual wrote on 5/6/2019, 5:16 PM

Eagle Six: Clipboard is not checked; Fx bypass is selected. Still no video.

Musicvid: Trimmer preview is closed; Still no video.

 

Thanks, though.

xberk wrote on 5/6/2019, 5:18 PM

>> the same video in Vegas Pro 13, 14, & 15 and the video & audio displays/plays fine in the Video Preview window.

Do other files display ok in VP16 -- or is it all video files?

Jr. Pascual wrote on 5/6/2019, 5:25 PM

xberk: ALL video files...

Eagle Six wrote on 5/6/2019, 5:52 PM

Have you tried a full reset?

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Eagle Six wrote on 5/6/2019, 5:56 PM

Is the Preview window blank as in black or white?

I think you have covered this, you have started a new project and without any adjustments, editing, Fx's, any clip you add is the same results, just want to confirm.

Did v16 ever display the clip?

Does the clip display in the Trimmer Window?

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

OldSmoke wrote on 5/6/2019, 8:31 PM

Make sure you have not muted the track or video bus.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Grazie wrote on 5/6/2019, 10:58 PM

Fx bypass is selected. Still no video.

Deselect FX Bypass.

Grazie

PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti

PC 10 64-bit 64gb * Intel® Core™i9 - 3.3GHz * 40Gb NVIDIA  GeForce RTX 2070

Cameras: Canon XF300 + PowerShot SX60HS Bridge

Jr. Pascual wrote on 5/7/2019, 1:40 AM

Eagle Six: Yes I did a full reset (Option/Preferences/Video - restore default). No difference.

Eagle Six: Preview window is blank (black). Yes, started a new project, loaded a video file, no video, just audio in Preview window. When I first started VP 16, it did initially display the video - it was a 7-camera project. Then all of the sudden, the video stopped displaying; only the audio was working. Never displayed the video after: re-installing VP16, any other video file or project was a total blank. The video does not display in the trimmer window; the trimmer window in the drop menu is grayed out.

OldSmoke: The video track and video bus are not muted.

Grazie: If I deselect FX Bypass, Clipboard is selected. Makes no difference; still no video display in preview window.

Grazie wrote on 5/7/2019, 2:34 AM

Grazie: If I deselect FX Bypass, Clipboard is selected. Makes no difference; still no video display in preview window.

This is the World of Bypass. 😉

Go back into FX Bypass and Select All, not Left or Right. Now switch OFF FX Bypass. Somehow you’ve got a selection going on. Having Clipboard Selected implies that you’ve got a Copied Graphic in the mix. Or, all of this is a Red Herring and we need to explore other options.

Grazie

PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti

PC 10 64-bit 64gb * Intel® Core™i9 - 3.3GHz * 40Gb NVIDIA  GeForce RTX 2070

Cameras: Canon XF300 + PowerShot SX60HS Bridge

vkmast wrote on 5/7/2019, 3:13 AM

Resetting instructions ("Factory Reset" as Grazie likes to call it.)

Jr. Pascual wrote on 5/7/2019, 3:54 PM

To All: Blank Video Preview resolved. FINALLY found the culprit; and it was SO obvious... hiding in plain sight! I went to the Options pull down menu & unchecked Mute All Video. That was it! How it got 'checked' is anybody's guess!

Thanks to all for the quick response & helpful advice!

vkmast: Thank you for the link to the resetting instructions. I completely forgot about this reset!