hacked

chris-levesque wrote on 1/25/2021, 4:22 PM

okay i dowbnloaded our products 3 pr 6 of them for a free trial and then today i got up and someone has hacked my back account and took 2000 bucks has anyone have this hapen to you thankas when i checked to see if there was any divices conactred to my computer and : MAGIX was conected to my firefox account were my password and that were saved so somer one needs to look into this asap

Comments

DougT wrote on 1/25/2021, 5:05 PM

This forum is users only. We have no access to your account. You need to contact Magix thru the Support option at the top of the page.

Dexcon wrote on 1/25/2021, 5:31 PM

This is of course very concerning but I can't recall any similar reports on the forum in recent years. As you have posted on the Vegas Pro forum, I assume that you downloaded a trial of Vegas Pro or Vegas Move Studio, but it does seem a bit odd that you say that you downloaded 3 of 6 products for a trial yet Vegas Creative Software only has 2 primary NLE products: Vegas Pro and Vegas Movie Studio. Yes, there are variants on those, but the trial version is the same for each variant.

Also, I don't believe that Vegas Pro/Movie Studio trial versions require bank or credit card details to be provided, those only being required when making a purchase. That has been my experience over the years anyway.

Taking into account https://www.vegascreativesoftware.info/us/forum/vegas-creative-software-website-impersonation--125010/ ... what was the exact web page address (URL) of the web site from which you downloaded the trials? This will help rule in or out whether or not you've ended up on scam website purporting to be Vegas Creative Software / MAGIX.

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Musicvid wrote on 1/25/2021, 8:24 PM

If you downloaded any trial that required a card or bank number, you've been scammed.

Magix does not require any credit or banking information to download a trial version.

Provide the url to the site you visited to the Attorney General of your state or province, cancel the charges through your provider, and hope for the best.

VEGASDerek wrote on 1/26/2021, 10:13 AM

okay i dowbnloaded our products 3 pr 6 of them for a free trial and then today i got up and someone has hacked my back account and took 2000 bucks has anyone have this hapen to you thankas when i checked to see if there was any divices conactred to my computer and : MAGIX was conected to my firefox account were my password and that were saved so somer one needs to look into this asap

@chris-levesque

As has been stated, we do not require any credit card information to use a trial of our software. We do know that there are some sites spoofing our site and disguising themselves as VEGAS Creative Software. It is very possible that you have accessed one of these sites instead of the real vegascreativesoftware.com. The sole reason for those spoof sites is to obtain private information.

chris-levesque wrote on 2/23/2021, 12:50 PM

This is of course very concerning but I can't recall any similar reports on the forum in recent years. As you have posted on the Vegas Pro forum, I assume that you downloaded a trial of Vegas Pro or Vegas Move Studio, but it does seem a bit odd that you say that you downloaded 3 of 6 products for a trial yet Vegas Creative Software only has 2 primary NLE products: Vegas Pro and Vegas Movie Studio. Yes, there are variants on those, but the trial version is the same for each variant.

Also, I don't believe that Vegas Pro/Movie Studio trial versions require bank or credit card details to be provided, those only being required when making a purchase. That has been my experience over the years anyway.

Taking into account https://www.vegascreativesoftware.info/us/forum/vegas-creative-software-website-impersonation--125010/ ... what was the exact web page address (URL) of the web site from which you downloaded the trials? This will help rule in or out whether or not you've ended up on scam website purporting to be Vegas Creative Softwawww.vegascreativesoftware.com/us/re / MAGIX.

www.vegascreativesoftware.com/us/ this is where I downloaded it from the email where the money went was mattthewlin104@gmail.com anyone know this email by chance

Musicvid wrote on 2/25/2021, 9:48 PM

[content deleted by user]

vkmast wrote on 2/26/2021, 2:50 AM

Actually it seems it's not his email address, but a suspicious one to maybe watch out for.

Dexcon wrote on 2/26/2021, 4:22 AM

@chris-levesque  ... I hope that you have contacted your bank/credit card provider to see if anything can be done to recover the scammed funds. And because the scammer has your bank or credit card details and may continue making charges/debits, your bank will probably recommend (or require) the cancellation of the affected account/credit card and replacing it with a new account/card.

On the 'once bitten, twice shy' approach, I imagine that you will now be very cautious about providing bank details to any company by any means other than directly on the company's webpage where the URL address on the payment page is preceded by the 'https' notation ('s' meaning 'secure'). Even if dealing with a sole trader (e.g. shop or tradesperson) who doesn't have a fixed or mobile credit card machine, opt for getting their bank account details (BSB, account number and account name) and then organise a bank transfer from your account to that account - much easier to do if you have internet banking - and its a common arrangement these days.

It is sad that the world has come to this.

One of the scam emails I got the other day invited me to join an investment scheme and promised that I'd be a millionaire within 3 to 4 months - but it came from a gmail address. Almost anybody can create a gmail address and apparently many times at that. If the investment scheme is so successful, the company's operator surely would have made squillions and would therefore have been be able to afford a proper .com webpage.

Dell Alienware Aurora 11

Windows 10 Home

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"