@Sly-Gol you could install Quictime 7.76 and try it. In my experience (however I do not have the exact same source as yours), Movie Studio will display a message when loading the source media in the Project Media folder when it needs Quicktime to decode, so having Quicktime installed may not help your issue, but worth a try.
Most likely you will need to run your source through a converter/transcoder in a format that Movie Studio likes, then bring it into your project.
BTW (if I missed this I apologize) can you upload a short sample clip from your camera to a sharing site we can download it and try a few things? I would suggest, that perhaps you would consider upgrading to Vegas Pro, if the Happy Otter Scripts - Import Assist would help ingest your source. And, you could test this yourself by downloading and installing the Vegas Pro Trial and installing the Happy Otter Scripts. However, the alternative is to upload a sample and us users who already have Vegas Pro and Happy Otter, and maybe some other tools, we could do the testing for you. A few seconds is all we need, something maybe less than 50 mb in size. Just a suggestion if you are interested.
0-2 today. Guess I'll go back to bed.
I tried the Vegas Pro trial now. I see the video in preview mode , but it's really stuttering... :(
Really hard to work with ... is there anything that can be done ?
here are the comnputer details -
Operating System
Platform: Windows 10.0 (64-bit)
Version: 10.00.17134
Language: English
System locale: English
User locale: English
Processor
Class: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Identifier: GenuineIntel
Number of processors: 8
MMX available: Yes
SSE available: Yes
SSE2 available: Yes
SSE3 available: Yes
SSSE3 available: Yes
SSE4.1 available: Yes
SSE4.2 available: Yes
Display
Primary: 1920x1080x32
Memory
Physical memory: 16,265.1 MB
Paging memory available: 23,945.2 MB
Video card is Nvidia GForce GTX 950M
@Sly-Gol check the preview quality setting in the Vegas Pro Preview Window. As a default, Vegas Pro will build proxy files of UHD source media when it is loaded in the Project Media bin. However, when previewing if the preview quality is set to 'Good' or 'Best' Vegas will preview the source video (in your case UHD). If you set the preview quality to 'Draft' or 'Preview', Vegas will preview the proxy which it 720 HD rather than your source media 2160 UHD. The proxy should preview smoother and that is what you should use for editing. When applying something like a sharpening or blur effect, you can quickly switch it to 'Best/Full' apply the FX, then switch it back to 'Preview' to play it. Either setting will have no effect on your render, the render will use your source media resolution. Vegas handles this automatically. Does this help your playback in Vegas Pro?
I tried , but it's still stuttering... :(
Can you upload a short sample
Sure.. I'll upload something to google drive and send you a link. Thanks !
Here's a link to the file -
https://drive.google.com/open?id=1KhURIgYhLQRuEYwst8zFO7sknwUjfX0E
Wow! That file is 1.3 gb, way to large for me to download, can you shoot a few seconds and upload something under 100 mb?
O.K. I downloaded the file you posted (cute baby by the way!)
Put it directly onto a timeline using Movie Studio Platinum Suite 15 (Build 157), and both the audio and video played. Though, being 4K50p, it was sluggish just like my 4K60p GoPros'. So, with the file still on the timeline, just did a quick render out to "Video for Windows", set custom size, progressive, 50p, then changed the Sony YUV codec to MagicYUV 4:2:0 (I just purchased the Ultimate version of MagicYUV this past week), and rendered it out.
Here's the MediaInfo.
General
Complete name : S:\xt-3Baby.avi
Format : AVI
Format/Info : Audio Video Interleave
Format profile : OpenDML
File size : 8.46 GiB
Duration : 54 s 0 ms
Overall bit rate : 1 345 Mb/s
Encoded by : Mike "The Chief" O'Sullivan
TCOD : 0
TCDO : 540000000
Video
ID : 0
Format : M8Y0
Codec ID : M8Y0
Duration : 54 s 0 ms
Bit rate : 1 344 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 FPS
Bits/(Pixel*Frame) : 3.240
Stream size : 8.45 GiB (100%)
Audio
ID : 1
Format : PCM
Format settings : Little / Signed
Codec ID : 1
Duration : 54 s 0 ms
Bit rate mode : Constant
Bit rate : 1 536 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Bit depth : 16 bits
Stream size : 9.89 MiB (0%)
Alignment : Aligned on interleaves
Interleave, duration : 250 ms (12.50 video frames)
Interleave, preload duration : 250 ms
Yeah, a little on the big side, but once I brought this file into MSPS and put on the timeline, it played and edited like a "Hot Knife through Butter!"
Again, look at my first post about installation of Quicktime for Windows, using the tutorial provided by Dr. Zen. There are two different versions of Quicktime to use, but use the "7.6" version for Windows 10. That is what I have, and it has saved "Countless Headaches" with .mov files from cameras.
If you don't want to use "AVI" files for transcoding, if you go to Dr. Zen's site, he also has two other ones for transcoding out to DNxHD/R and Cineform. Both types of files work great in MSPS!
You can check my signature for computer specs, though later this week the graphics card is getting changed out to an AMD Radeon VII.
Good Luck!
oops! The Cineform file is best transcoded to .avi, but works great. Too bad GoPro had to screw up the GoPro Studio app that worked great for GoPro clips!
Still thinking about why the video stream of this file does not work in your Movie Studio 16 Platinum. It's not the missing Quicktime installation, it works without Quicktime on my system in MS 16 Platinum (and it also benefits a lot from using the MS proxy workflow).
Is you system online when you try to use this clip in MS 16? Maybe the HEVC codec is not yet registered on your system.
Ye, I'm always online ( connected to the internet if that's what you meant) .
How can I check the registration of the HEVC codec?
BTW , if that helps, the built in windows media player can play the file , and vegas pro also displays the video in preview ( stuttering though).
Re BTW, from an earlier comment in this thread: "realtime stream decoders in players use an entirely different architecture than non-realtime decompression by nonlinear editors".
Yep, that's why I also mentioned the Vegas Pro who does display the video in preview , contrary to Movide Studio Platinum 16 which shows a blank screen :)
Find your GPU here https://developer.nvidia.com/video-encode-decode-gpu-support-matrix
"How can I check the registration of the HEVC codec?"
I don't know but what you could check is the media properties by right-clicking the clip in Movie Studio and selecting "Properties". Then go to the "General" tab and scroll down to see which plug-in Movie Studio uses to decode the clip. It should be "mxhevcplug.dll" version 1.0 (Build 8532).
https://developer.nvidia.com/video-encode-decode-gpu-support-matrix -
My GPU doesn't have support for H265 ... :( damn , should upgrade the computer again ?? :)
It should work without GPU (you could try delect GPU accelaration in Options/Preferences/Video).
@Marco. this is what I get in the general tab -
Plug-In
Name: mxhevcplug.dll
Folder: C:\Program Files\VEGAS\Movie Studio Platinum 16.0\FileIO Plug-Ins\mxhevcplug
Format: Intel HEVC
Version: Version 1.0 (Build 8532)
Company: MAGIX Computer Products Intl. Co.
It fits what you wrote , but no video preview at all :(
If you click onto that clip in the Project Media window – which information is displayed on the lower bar of that window?