Vegas19 edit is freezing with a 'not responding' error message

Gabriel-Etele wrote on 5/13/2022, 4:13 PM

I have installed & uninstalled ver 19 several times on my win10 laptop computer and it always loads but when I press pla on a project the program freezes with the 'Not responding' error message and I need to close the program.

Vegas 18 does work as I have been using it for some time, but when I upgraded to the newest major update, then Vegas 18 locks p with the same 'not responding' error message. So I have re-installed the previous version of vegas 18 after several tries and now it is working for now, but I cannot install the latest major upgrade.

Has anyone else run into this issue on either Vegas 18 and or 19, please let me know when to go for a solution to the issues affecting both vegas 18 & 19. Thanks,

Comments

EricLNZ wrote on 5/13/2022, 7:09 PM

Please post details of both your pc and laptop specs especially GPUs. Without these it's difficult for anyone to help solve your problem.

Musicvid wrote on 5/13/2022, 8:07 PM

Yes. "Not Responding" often means "I'm thinking." It takes time for your media and project to load, including the time it takes to build peaks and proxies, if needed. Sometimes, especially with slower systems, it is only a matter of curbing one's expectations of gratification in deference to the realities of video editing. As Eric alludes to, start here with your report:

I see that you did not provide any of the information requested in your other almost-identical post...

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

vkmast wrote on 5/14/2022, 3:26 AM

The almost-identical post by the OP has been closed as a double. (Community rule #3: "Avoid repeat topics", i.e. "cross posting")

@Gabriel-Etele