VP 18 Crashing trying to open this MP4

Yelandkeil wrote on 4/9/2021, 12:15 PM

@Ruby888,

😂try changing the direction to stop the problems --

Ruby888 wrote on 4/9/2021, 12:16 PM

The direction?

Yelandkeil wrote on 4/9/2021, 12:19 PM

jsut kidding.

pls give some concrete info about the media.

and take a look about the Windows update Windows Update KB5000842

Ruby888 wrote on 4/9/2021, 12:23 PM

jsut kidding.

pls give some concrete info about the media.

and take a look about the Windows update Windows Update KB5000842

It just started today. My updates are on pause. Just that one MP4 file with crash VP.

Yelandkeil wrote on 4/9/2021, 12:26 PM

Windows Update KB5000842 causes crashing as people reported.

So, try to de-install it and see what will say.

Yelandkeil wrote on 4/9/2021, 12:27 PM

and the media info,pls?

Ruby888 wrote on 4/9/2021, 12:36 PM

Windows Update KB5000842 causes crashing as people reported.

So, try to de-install it and see what will say.

KB5000842 is not on my PC

Musicvid wrote on 4/9/2021, 12:42 PM

@Ruby888

Standard response is to provide the MediaInfo and Vegas file properties for the file that is causing problems. I can't comment on that particular update because it hasn't hit my system, so let's try troubleshooting your file first.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Ruby888 wrote on 4/9/2021, 12:51 PM

@Ruby888

Standard response is to provide the MediaInfo and Vegas file properties for the file that is causing problems. I can't comment on that particular update because it hasn't hit my system, so let's try troubleshooting your file first.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

vkmast wrote on 4/9/2021, 1:09 PM

"Open your file with it, and switch it to text view ("View" > "Text")", please 🙂.

Ruby888 wrote on 4/9/2021, 1:17 PM

"Open your file with it, and switch it to text view ("View" > "Text")", please 🙂.

General
Complete name                            : D:\A111_Dell Editing Stuff\A_Common Used Effects\Mem.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 1.70 MiB
Duration                                 : 10 s 10 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 429 kb/s
Encoded date                             : UTC 2020-09-20 22:35:35
Tagged date                              : UTC 2020-09-20 22:35:35

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L4@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 10 s 10 ms
Bit rate                                 : 1 235 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.020
Stream size                              : 1.47 MiB (86%)
Language                                 : English
Encoded date                             : UTC 2020-09-20 22:35:36
Tagged date                              : UTC 2020-09-20 22:35:36
Color range                              : Limited
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 10 s 5 ms
Bit rate mode                            : Variable
Bit rate                                 : 192 kb/s
Maximum bit rate                         : 319 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 231 KiB (13%)
Language                                 : English
Encoded date                             : UTC 2020-09-20 22:35:36
Tagged date                              : UTC 2020-09-20 22:35:36

john_dennis wrote on 4/9/2021, 1:32 PM

"Its an MP4 video clip rendered in Vegas using Magix/AAC one. Any ideas?"

Render the clip from the original Vegas project to a more editable form. Why HEVC? For media that will be reused, pick Apple ProRes or MagicYUV or anything else that doesn't lose quality and cause future problems in projects.

Ruby888 wrote on 4/9/2021, 4:53 PM

"Its an MP4 video clip rendered in Vegas using Magix/AAC one. Any ideas?"

Render the clip from the original Vegas project to a more editable form. Why HEVC? For media that will be reused, pick Apple ProRes or MagicYUV or anything else that doesn't lose quality and cause future problems in projects.

What do setting do u render too?

john_dennis wrote on 4/9/2021, 6:28 PM

I usually use MagicYUV or nest the original Vegas project in the current project.

JN- wrote on 4/9/2021, 8:22 PM

@Ruby888 Select to render out to Magix Avc, or Prores to keep the quality up, not hevc. It may be causing problems because its a hevc encoded file. See the mediainfo output ...

Format : HEVC
Format/Info : High Efficiency Video Coding

I am assuming from your original post “Its an MP4 video clip rendered in Vegas” that you rendered out to hevc, then brought the hevc file back into vp to render out your project?

Ruby888 wrote on 4/9/2021, 8:57 PM

@Ruby888 Select to render out to Magix Avc, or Prores to keep the quality up, not hevc. It may be causing problems because its a hevc encoded file. See the mediainfo output ...

Format : HEVC
Format/Info : High Efficiency Video Coding

I am assuming from your original post “Its an MP4 video clip rendered in Vegas” that you rendered out to hevc, then brought the hevc file back into vp to render out your project?

I always render Magix AVC, that other MP4 must have been a download.

JN- wrote on 4/10/2021, 3:28 AM

@Ruby888 If u cannot render it out to another, easier to use file from within VP, then best to transcode it. You can try Handbrake, also there's a util VFR2CFR, see my signature for link. Requires the ffmpeg utilities downloaded and added to the Windows PATH.

Ruby888 wrote on 4/10/2021, 10:03 AM

All this codec stuff is messing with my brain, where can I learn more on Codecs?

JN- wrote on 4/10/2021, 11:00 AM

@Ruby888 Just google it.

Ruby888 wrote on 4/10/2021, 11:28 AM

Someone here should write up what codecs Vegas likes. I use Camtasia and the only one it does not like is mov, all others work. Vegas is so finicky.

Marco. wrote on 4/10/2021, 11:34 AM

MOV is not a codec, it is a container or wrapper which could contain almost any kind of codec.

Ruby888 wrote on 4/10/2021, 11:42 AM

MOV is not a codec, it is a container or wrapper which could contain almost any kind of codec.

So thats why converters can change the "wrapper" without affecting the video? IS there a list of compatible containers for Vegas?

vkmast wrote on 4/10/2021, 11:53 AM

Some reading for you here https://www.vegascreativesoftware.com/us/video-editing/what-are-video-codecs-whats-best-for-you/ (Be careful though not to install codec packs even though it's mentioned iin the end.)

@Ruby888

Ruby888 wrote on 4/10/2021, 1:53 PM

Some reading for you here https://www.vegascreativesoftware.com/us/video-editing/what-are-video-codecs-whats-best-for-you/ (Be careful though not to install codec packs even though it's mentioned iin the end.)

@Ruby888

Thank you that was very informative!