Sony A7SIII 4K 100p files and ATEM Mini Pro ISO mp4 (in)compatibility

Roman-Wisniak wrote on 2/21/2022, 1:32 PM

Lately I've decided to upgrade my Vegas 16 Pro Edit license to Vegas 19 Pro Edit because I've had problems playing slow motion videos (4K, 100p) from my Sony A7SIII even though standard Windows player and Blackmagic DaVinci had no problems at all... So, I've upgraded and got nothing. Still Vegas can't play smoothly my Sony A7SIII slow motion videos. Even worse... I observed mp4 files recorded by my Blackmagic ATEM Mini Pro ISO can't be played using Vegas 19 even though they're playing fine on Vegas 16... Is there any way to refund my purchase?

Comments

vkmast wrote on 2/21/2022, 1:43 PM

 Is there any way to refund my purchase?

Please see the links in this comment https://www.vegascreativesoftware.info/us/forum/refunds--124768/#ca799257

Note § 3: "Only for consumers who are habitually resident in a state that is a member of the EU or the EEA, this § 3 applies."

 

Roman-Wisniak wrote on 2/21/2022, 2:07 PM

A solution would be to update Vegas 19 to be able to play those basic mp4 files.

Former user wrote on 2/21/2022, 2:18 PM

@Roman-Wisniak Hi, you could put one of those files in Dropbox or on Google Drive, & others can try it & see what happens in Vegas ?

Roman-Wisniak wrote on 2/21/2022, 2:36 PM

Sure. I'll send them here tomorrow.

RogerS wrote on 2/21/2022, 6:41 PM

How do you know they are basic? What is in them? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Seems like a7III works but you aren't happy with performance, which could be a Vegas settings issue or a mistake with how you're working with the files (try "adding at project frame rate") to a normal framerate (24, 25, 30fps) project.

The ATEM Mini is a Blackmagic product so you'd really hope it opens in their own software! Though if it worked in 16 it should work in 19.

You might reset 19's settings to clear out anything that carried over from 16 that may be causing issues.

Musicvid wrote on 2/21/2022, 7:56 PM

Previewing (not "playing back") files with such high frame rate and bitrate in Vegas is almost entirely dependent on your system capabilities and available resources. Your Vegas version, assuming it is capable of opening the files, should make essentially no difference, because the processing pipeline is essentially the same.

Along with the file properties, posting your system specs as outlined in the full post here will aid us in providing suggestions, trying different decoders and preview settings, as well as using proxies, which almost always preview smoothly.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Former user wrote on 2/21/2022, 10:47 PM

Previewing (not "playing back") files with such high frame rate and bitrate in Your Vegas version, assuming it is capable of opening the files, should make essentially no difference, because the processing pipeline is essentially the same.

@Musicvid I made the assumption he filmed 120fps to conform to a 24-60fps project for slow motion , and his problem is that his files won't playback smoothly at project fps. Due to his wording we don't know if that is true, he may mean they actually don't open.

But coming back to your point "Vegas is almost entirely dependent on your system capabilities and available resources." I've found that not to be true with HEVC, it doesn't playback well and is limited by it's ability to access CPU cores. We don't know if this guy is even using HEVC so might not be his problem.

I compared playback of Sony AVC, Sony HEVC 420 10bit, and FFMPEG 420 10bit 120fps files on a 50fps project. conformed to 50fps .You can't see it in the screen recording, but I have an edit point in each clip, even when I reposition the playback head on the last HEVC (that is using GPU decoding) it only plays back fine until it gets to the edit point.

If anyone wants to try my test files, click the three dots at top right hand corner and select Download All

https://www.amazon.com/photos/shared/8qFceg1cScKOAF76UBqPbw.18S27f7FQExdiNaPeG5WSY

 

Howard-Vigorita wrote on 2/22/2022, 1:51 PM

@Former user Tried your clips and they all played fine as long as I created a proxy and changed the preview screen mode to preview-auto... if the mode is set to good or best, proxies are disabled even if present. The original files still get used for renders but 422 ones up to 60 fps often take longer to render and make proxies on my laptop. Your 120 fps clips were about the same either way. Note that there's a little blipping going on in my capture only because I was doing an Intel screen capture at the same time as playing... was more steady without screen capture.

Former user wrote on 2/22/2022, 2:26 PM

@Former user This is what i get from your files, & just out of curiosity i threw in a bit of MEP Premium,

these are the files that were created in my folder,

Video Encode in Taskmanager is the screen capture & the banding on the video is the screen capture, you can just make out on the timeline as well as the preview screen,

Hitfilm Pro did about as well as Vegas but screwed up one of the clips,

& DaVinci Resolve free, was worse ,

Former user wrote on 2/22/2022, 8:28 PM

Thanks @Howard-Vigorita and @Former user That was really interesting

Gid your AVC example at unproxied 120fps was interesting. I run out of CPU so thought AVC could play most resolutions and fps if I had a more powerful CPU to throw at it, but in your 120fps example your CPU use tops out at 32%, and frame rates in the 50's.

So at least for 422 AVC there is a limitation to how much CPU vegas can access, and that actually may be the problem when user goes to play the timeline, and it does a slide show impression. It can't access the peak CPU needed to start the playback, but play it a few times or play/pause/play the very start of the file must cache to ram, so then the file plays back at the better frame rate. 32% CPU use is still much better than the 12% it was using on the HEVC with no gpu decode, and 6% with GPU decode which failed to playback smoothly.

MEP was amazing again, not having the decode problem with original HEVC, very efficient on CPU and able to harness the GPU very well. It has to be the best value 'non pro' editing software there is now. I'll read up about the pro version see if it's features are anything like Vegas, I"m assuming not, or people would be using it instead of MEP or Vegas