Dexcon wrote on 7/31/2020, 6:45 AM

I'd really like to know how often this 'assistance' popup gets used in the way that MAGIX expected. Has it really proved to be overwhelmingly beneficial to any forum users versus the wide-ranging annoyance that it clearly causes to forum users? Has anyone actually used it for its intended purpose? And if yes, what was the outcome?

The response to this could probably be: Cue the sounds of crickets chirping.

JN- wrote on 7/31/2020, 3:52 PM

I suspect that nobody in Magix uses, views the forum on an iPad. On say a laptop, PC, its bad enough, but much worse, takes up more space on an iPad. So much for Magix listening to user feedback.


Benchmarking thread

Codec Render Quality tables


PC ... Corsair case, own build ...

CPU .. i9 9900K, iGpu UHD 630

Memory .. 32GB DDR4

Graphics card .. MSI RTX 2080 ti

Graphics driver .. latest studio

PSU .. Corsair 850i

Mboard .. Asus Z390 Code


Laptop ... (Acer Predator G9-793-77AC)

CPU .. i7-6700HQ Skylake-H

Memory ..32 GB DDR4, was previously 16 GB

Graphics card .. Nvidia GTX 1070

Graphics driver .. latest studio

AVsupport wrote on 7/31/2020, 4:47 PM

one would have thought that a thread over six pages would have grabbed the attention of who ever should be listening..

my current Win10/64 system (latest drivers, water cooled) :

Intel Coffee Lake i5 Hexacore (unlocked, but not overclocked) 4.0 GHz on Z370 chipset board,

16GB (2x8GB Corsair Dual Channel DDR4-2133) XMP-3000 RAM,

Intel 600series 512GB M.2 SSD system drive running Win10/64 home automatic driver updates,

4TB 7200RPM NAS HGST data drive,

Intel HD630 iGPU - currently disabled in Bios,

nVidia GTX1060 6GB, always on latest [creator] drivers. nVidia HW acceleration enabled.

main screen 4K/50p 1ms scaled @175%, second screen 1920x1080/50p 1ms.

Greg-Kintz wrote on 7/31/2020, 8:58 PM

Has anyone asked the Search Assistant for help on this? 😉

walter-i. wrote on 8/1/2020, 4:26 PM

Has anyone asked the Search Assistant for help on this? 😉

He hasn't contacted me since I silenced him with "uBlock Origin".

Camcorder: Pana HDC SD909, Sony FDR-AX53
Hardware: CPU i9-9900KS 4GHz, 32 GB Ram, GTX 1660 SUPER, ASUS TUF Z390-PLUS Gaming, SSD 970 EVO Plus 500GB M.2, SSD 860 EVO Series 1TB, Toshiba 3TB SATA, WIN 10 Pro
NLE: Vegas Pro11-15+17, Heroglyph4, RespeedR

fr0sty wrote on 8/1/2020, 5:32 PM

There is no need for this to be a screen overlay, just make a sticky thread with a link to the chat and be done with it.

wwaag wrote on 8/1/2020, 10:49 PM

Just tried "uBlock Origin" in Firefox and as @walter-i. said--no more annoying assistant. Anyone else use this add-on?

Musicvid wrote on 8/1/2020, 10:54 PM

Yes, on PC.

On Android, Firefox does a "pretty good" job.

With this, as well as with other software and support, why would we have to block intrusions on something we paid for?

frmax wrote on 8/2/2020, 7:04 AM

Using "uBlock" in Chrome Browser is working for me since first appearence of this "helper"

KenB wrote on 8/2/2020, 8:10 AM

Just tried "uBlock Origin" in Firefox and as @walter-i. said--no more annoying assistant. Anyone else use this add-on?

Yes, been using it for many months now!

rraud wrote on 8/2/2020, 9:51 AM

I added "uBlock Origin" soon after Search Assistant reared it's ugly head. .. gone, in Firefox and Pale Moon, my default browser.

Out of the 130 comments, no one finds it useful and is extremely annoying. Apparently the 'deep thinkers' at Magix are not paying attention and/or do not care.

Grazie wrote on 8/2/2020, 10:22 AM

I even tried asking It “How do I permanently turn off The Vegas Support Assistant?” One of its most annoying features is that will OBSCURE my iPad KeyBoard. Stunning....

Perhaps we ALL should bombard it with “valuable” questions. What do yah think?

wwaag wrote on 8/2/2020, 11:19 AM

What really annoyed me was the fact that it would mostly cover up the "full - screen" icon when playing videos that had been uploaded to the forum.