Hi

i created litle user script for browser addon Tampermonkey \ Greasemonkey and he working.

Real four lines,

  function FuckWinDelete()
    { if  (document.querySelector("#frase-widget-container")); // window is there such ?
        {document.querySelector("#frase-widget-container").remove();  }} // remove  window
      setTimeout(FuckWinDelete, 5000);

the rest is automatically added by tampermonkey, below pasted all the code.:

// ==UserScript==
// @name         Vegas удаление окна ассистента
// @namespace    http://tampermonkey.net/
// @version      0.1
// @description  try to take over the world!
// @author       selevo
// @match        https://www.vegascreativesoftware.info/*
// @match        https://app.frase.io/bot/home/*
// @grant        none
// ==/UserScript==

(function() {
    'use strict';
  function FuckWinDelete()
    { if  (document.querySelector("#frase-widget-container")); // window is there such ?
        {document.querySelector("#frase-widget-container").remove();  }} // remove  window
      setTimeout(FuckWinDelete, 5000);
})();

See gif animation for test result

https://psv4.userapi.com/c856532/u70462960/docs/d5/61290f555393/2020-08-14_22_28_54.gif

The script runs 5000 milliseconds after the page loads and removes the window element.
Of course, it is better to make it automatically check, because now there is a dependence on the speed of the Internet and the script can start before the window appears, then you need to add a delay.
Maybe later I'll do an automatic check.

It works for me, and now I don't freak out now. ))

-------------

See GIF for guide how adding script to your brouser withtampermonkey addon

https://vk.com/doc-73481857_562328161

I still want it gone, pronto, and without tricks or addons.

yes, same here. don't want to have to hammer my browser just because some forum admins are hiding behind the big curtain

A forum admin informed the mods in April that he has "already addressed this "feature request" [to turn that thing off] to the product owner." (Quoted here.) The decision needs to come from "higher ups".

Question: Does this same annoying Widget appear on the Forums of other MAGIX Product Forums? Or have we been singled-out for “special” treatment?

Does this same annoying Widget appear on the Forums of other MAGIX Product Forums? 

Sadly, yes it does.

@Grazie fresh from magix.info forum:

And, do we know what they are saying?

Don't know about "us" but I don't, assuming you mean the "higher ups". The VEGAS team members have some comments here though.

Added DuckDuckGo to Firefox. Not seen assistant since. Likewise DDG app to pad/phone also solved problem.

Assistant covers a critical area off page. Interested in seeing useage figures for assistant excluding fo's.

"Interested in seeing usage figures for Search Assistant"

- Hide search assistant: 500,000,000,000
- Other: 01

Until "they" remove the Support Assistant, I just used a browser plugin (uBlock Origin) to block it in my Chrome browser, as suggested several times in this thread (e.g. by VEGASPascal, rraud, and a few others).

Another way to overcome the message is the use of Stylish for Vegascreativesoftware made by alexivanov and reported here almost a half year ago.

Hey, when I was here this morning, it was here, but when I checked back just now, it's gone. (I'm not using an ad blocker.) Has this already been noted? Is it just some strange luck-of-the-draw, or is it gone for good?

Still in my other browser, so...

Hey, when I was here this morning, it was here, but when I checked back just now, it's gone. (I'm not using an ad blocker.) Has this already been noted? Is it just some strange luck-of-the-draw, or is it gone for good?

I disabled 'uBlock Origin' and it is still there in the Pale Moon browser

You're right. My mistake. I had my VPN on, and I guess it blocks unwanted stuff. Turned off, that little devil reappears.

it's most likely really a subversive "assistant to BUY" - which is how a company stays alive: sales - sooooo, 1 sale verses 50 people posting annoyance on some forum = leave it. Like spam: 50 million spams sent cost a dime, VS 1 sale = $600. Just business.

We might get more clout if we complain closer to home i.e. the Magix Community Forum. Searching I find there is a thread, oops I started it https://www.magix.info/us/forum/annoying-help-assistant--1238998/

Might be better to start a new one.

Of interest I watch the Magix Forum's video section to redirect Vegas users here. It's amazing how many end up there and don't notice the very visible notices at the top about the Vegas forum.

Just goes to confirm that (almost) nobody reads the stickies.

If they're using a phone they are probably distracted by the "Support" Assistant blocking their screen!

Just goes to confirm that (almost) nobody reads the stickies.

where? My surfing here goes ONLY to FORUM > VEGAS PRO > VIDEO, no where else. I do not see the stickie about this there?